2019
Huggies - Hug it Forward
The Challenge
Following COVID-19 many families were struggling financially to afford nappies. whilst Huggies also needed to retain their voice and share over this uncertain period. As the trusted market leader with Kiwi parents, the challenge was how Huggies could ensure shoppers wouldn’t switch to alternatives in the wake of COVID-19 whilst giving back to whanau in need.
The Approach
I was the strategy lead, tapping into the insight that kiwis love to help kiwis in need and the connection to the Huggies brand purpose, we gave Kiwis a strong emotional reason to choose Huggies while highlighting their enduring 28-year partnership with Plunket NZ. The ‘Hug it Forward’, campaign was created and comprised of a donation drive where Kiwis could ‘hand-down’ their pre-loved baby clothes for new parents, as well as an in-store promo that let Kiwis win a bundle & give a bundle when they chose Huggies.
The campaign
Saying thanks
The Results
With Hug it Forward, we helped Huggies achieve its highest market share in 3 years. Social reach saw 2.3 Million impressions & positive consumer engagement. Foodstuffs highest market share in a year of category and +27% increase in Countdowns sales.
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